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Complaints and professional standards inquiries

CMS Australia contracts an independent professional to receive complaints.

Telephone: 1800 070 511 (within Australia)

CMS safe ministry and professional standards

CMS takes safe ministry and the professional standards of its mission personnel, staff and volunteers very seriously.

CMS Safeguarding Policy

Complaints procedure

The CMS codes of conduct describe the code for personal behaviour and the practice of pastoral ministry by CMS mission personnel, staff and volunteers. Download the codes below:

Code of Conduct for:

  • Missionaries
  • Missionaries in training
  • Short Term Workers
  • St Andrew’s Hall Staff and Residents
  • CMS Staff with pastoral responsibilities
  • Members of Branch and Federal Candidate Committees
  • Co-Mission Partners (Branch)
  • CMS Medical Advisors
  • Branch Short Term Trip participants
  • Mentac Apprentices

Code of Conduct for

  • CMS staff
  • Board and committee members
  • Office volunteers

Code of Conduct for volunteers at CMS run programs